Terms & Conditions

Use of Site

You may only use the INGOL (Pty) LTD site to browse its content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase.

Payment Options & Pricing

All transactions are processed in South African Rands (ZAR). All prices exclude shipping and any other charges that may apply unless stated otherwise. Prices may fluctuate and INGOL (Pty) LTD reserves the right to change prices in accordance with price changes from its suppliers, market conditions, or any other external factors.


Orders are considered confirmed by means of Order Confirmation. Amendments to orders and cancellations of orders must be received by email, but may be accepted by another method, subject to the agreement of INGOL (Pty) LTD. Cancellation of orders must and can only be made within 7 days of an order placed or by verbal agreement. There is no charge for cancellations.

Payment & Payment Options

All orders must be paid for in full before supply, or performance of service. Failure of part or full payment of the current order, or previous order by the party concerned, may result in INGOL (Pty) LTD refusing to process the order concerned, or any future orders.

Products remain the property of INGOL (Pty) LTD until payment in full has been made. Attempts to offer payments that are found to be fraudulent or in any way unlawful will be reported to the relevant authorities.

Payment may be made through PAYFAST via most major credit cards (Mastercard and VISA), BitCoin, or by bank transfer into the INGOL (Pty) LTD bank account, the details of which will be provided after checkout. INGOL (Pty) LTD does not accept DIners Club and American Express.

Delivery / Shipping FAQ

Please refer to the Returns & Shipping page


Returns/Refund Policy

Please refer to the Returns & Shipping page

Export restriction

The products on this website is available to South African clients and delivery addresses only, unless special arrangement is made before placing an order.


The Website www.ingol.co.za sells industrial goods online. The use of any product bought from this Website / INGOL (Pty) LTD is at the purchaser’s risk. The purchaser/user indemnifies and holds INGOL (Pty) LTD and its employees,suppliers and contractors harmless against any loss, injury or damages which may be sustained as a result of using the products sold on the Website, whether manufactured by INGOL (Pty) LTD or otherwise.

Security Policy

Credit card and EFT Payments on this site are processed securely using external service provider PayFast. All money transactions are secured using Secure Socket Layer (SSL) technology (Let’s Encrypt) with high security 256 bit encryption. Users may go to PayFast to view their security certificate and security policy.

Customer details will be stored by the PayFast separately from card details which are entered by the client on PayFast’s secure site.

INGOL (Pty) LTD Rights

INGOL (Pty) LTD reserve the right to: 1. modify or withdraw, temporarily or permanently, www.ingol.co.za (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or 2. change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website www.ingol.co.za. 3. INGOL (Pty) LTD will use all reasonable endeavors to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond INGOL (Pty) LTD control.

Updating of these Terms and Conditions

INGOL (Pty) LTD reserves the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

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